Find the Perfect Gift at Queensgate

Queensgate Gift Cards are valid at most retail stores at Queensgate Shopping Centre.

Please note: Countdown do not accept Gift Cards. Please check in-store before you purchase.

A Queensagte Gift Card expires 3 years from the date of purchase.

Queensgate no longer accept Westfield Gift Cards. Queensgate was able to accept Westfield Gift Cards for a transitionary 18 month period following the change of ownership that occurred in August 2016. This period has now ended.

For any enquiries regarding Westfield Gift Cards please contact the Westfield Gift Cards team on:

0800 937 834 or 09 978 4848
westfieldnzgiftcards@scentregroup.com
scentregroup.com

Each Queensgate Gift Card comes with an attractive cardboard wallet and an envelope.

You can purchase in-centre using cash, EFTPOS, Visa and Mastercard.

No. The Queensgate Gift Card can only be loaded with value once, at the time of purchase.

Queensgate Gift Cards are not refundable. You should treat your Queensgate Gift Card as if it was cash.

Your Queensgate Gift Card can be used repeatedly until the value of the Card has been used (or the Card has expired). For purchases greater than the remaining Card balance, participating retailers may accept supplemental forms of payment, but this is subject to the policies of the individual retailer. Please consult the participating retailer for more information.

Some retailers do allow using more than one payment type to pay for an item. Please check with the retailer at point of purchase, as acceptance is subject to the policies of the individual retailer.

No. The Queensgate Gift Card cannot be exchanged for cash.

No. The Queensgate Gift Card can be used for making purchases only.

The quickest and easiest way is to check your balance online. You can also visit the Customer Services Desk at Queensgate Shopping Centre.

Your PIN number is the 4-digit number that can be found at the bottom middle on the back of the Gift Card. Your Gift Card number is the 10-digit number—also on the back of your Card.

Simply call Queensgate on (04) 922 3500 or visit the Customer Services Desk at Queensgate Shopping Centre for assistance.

You cannot check your balance at individual retailers. However, balance enquiries can be made at the Queensgate Customer Services Desk.

Unlike other cards, Queensgate Gift Cards can be replaced if lost, stolen or damaged. If you can provide the original Queensgate receipt (not the EFTPOS receipt), our Customer Services Team can cancel the lost, stolen or damaged Card and help you arrange for a replacement Card, subject to the Gift Card terms and conditions. Simply visit the Customer Services Desk at Queensgate Shopping Centre or call Queensgate on (04) 922 3500. Lost, stolen or damaged cards may take up to ten working days to be replaced.

To use the Queensgate Gift Card, swipe the Gift Card through the store’s EFTPOS machine. Press ‘Credit’ and then ‘Enter.’ Please note that the PIN number is not used in the process of purchasing with your Gift Card.